| FAQ |
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Do you sell any parts that are not original equipment?
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NO, we only sell new factory OEM Kia-Mitsubishi Performance parts. |
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Do you sell any vintage car parts for older cars?
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No, we specialize in Kia-Mitsubishi car and truck parts from 1990 and later. |
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| Q. |
Which side is the Right Side and Which Side is The Left?
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When sitting in the driver's seat, the Drivers side is the Left Side of the car and the Passengers Side is the Right
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| Q. |
How can I check the Status of an Order?
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To check the status of your order, please login and enter the order number. |
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Do you have every part listed on your website in stock? |
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No. However we do have one of the larger parts inventories in the United States and MOST every item listed on our site is available for shipping within 1 to 7 business days
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| Q. |
How come I recieved an email saying that the price is different than what is listed on the website asking me to approve the order?
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While the catalog is pretty much accurate, there are instances where Kia-Mitsubishi has changed the part number of the item and the changed number is a different price or the information in the catalog on this site is incorrect. There is also a monthly price update and sometimes it takes a few days for prices to be updated on this site. You will always be notified of any price changes by email or telephone.
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Are you a Franchised Kia-Mitsubishi Dealer? |
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Yes |
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When will my credit card be charged? |
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The credit card will only be charged once we have the part 'in stock'. Meaning, the part IS physically in our hands and about to ship out to you.
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What are your hours of operation? |
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Our Website is open 24 hours a day 7 days a week. As for telephone inquiries, you will need to call between the hours of 8:00 a.m. and 4:30 p.m. EST. Monday through Friday.
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| Q. |
What time zone are you in?
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We are in the Eastern Standard Time Zone
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| Q. |
Why do you request the Vin number of the vehicle?
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The Vin is needed many times to identify the correct application for your vehicle.
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| Q. |
Can I order a Instrument Cluster/Radio and What is the Price?
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No. -An Instrument Cluster/Radio must be ordered thru a Kia-Mitsubishi Dealer Service Department. |
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If I order a key, can you cut and program it for me?
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No. We CANNOT cut or program any keys due to the fact of no proof of ownership. You will have to visit your Kia-Mitsubishi dealer for those services!
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| Q. |
Do you sell airbag and related equipment?
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No. Due to federal regulations, we cannot ship any saftey equipment parts due to hazardous handling.
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